The most important part of our job is to get you in the “RIGHT” vehicle. Right meaning several things: Right fit Right equipment Right budget Right reason Right purpose Vehicles serve different purposes for different people. For most, they are the only mode of transportation. For others, a carpool. For some, a toy. Our job read more >>

Meet Greg Mosley. Greg is an internet salesperson at McCarthy Nissan in Olathe, Kansas, and has been a fellow employee for nearly five years now. You may recognize Greg from some of my walkaround videos. He’s just one of the very knowledgable and approachable salespeople here at McCarthy. Let’s check out what he had to read more >>

One of the biggest complaints I’ve heard about buying a car is the time it takes. From choosing a vehicle, negotiating, paperwork and finance … who know’s how long you will be at the dealership. Everyone’s time is precious – yours, mine, ours. You want to make a good decision in a timely manner. I read more >>

Worried about buying a car in the current economy? You’re not alone! I have heard numerous concerns on the issue of job and income loss. I’m proud to say “Don’t worry about it!” by announcing a new program — McCarthy’s Got Your Back. McCarthy’s Got Your Back is our new assurance program. Inspired by Hyundai read more >>

When it comes to stereotyping a car salesman, I think it is important for consumers to understand and see a different side to the people behind the bad plaid pants and slicked-back hair. We’re not all bad guys. So I decided to do a quick interview with one of my favorites sales associates from McCarthy read more >>

I love hearing what people have to say, especially when it comes to buying and servicing cars. Traci Mayberry contacted me a few months ago about the service department at McCarthy, so I sent her a few new questions to find out what she thinks about buying and servicing her car. Here’s what she had read more >>

I wanted to know which vehicle we sell the most of each month at our stores. So I asked the General Managers of each store what our top seller was for last month … and here’s what I found: At our Chevy stores in Overland Park and Olathe, the top car has been our top read more >>

I’m always interested in hearing what you have to say about the car buying experience. So I’m starting a new type of post here on Lauren Wants to Know: Q&As with real car buyers! Kyle Estes of San Antonio sent me a nice email a while back, so I thought he’d be a perfect first read more >>

Most dealers and salespeople would say, “Come on in and we will take care of you!” And that is what we want you to do, however time is valuable and no one wants to waste it. In order to know if you should come in or call first when looking for a certain car, you’ll read more >>

So, I’ve been hearing a common complaint from many customers. What is my salesperson doing every time they leave me alone? Are they trying to confuse me? Make me feel pressured? What is going on? Well, there are quite a lot of steps that take place in the car-buying process. I want our job is read more >>